NewWayService allows you to receive e-mails and convert them into work orders. For example, you could receive service requests from your customers directly by e-mail or from a form the customer has filled out on your web site.


You can also send work orders by e-mail to your technicians, customers or any other e-mail address, with a simple click of the mouse.

E-mail formats (when sending work orders by e-mail) are completely customizable , according to your needs. You can decide on the information to include in the e-mail. E-mails can be in "text" or "HTML" format.