A very powerful reports generator is included with NewWayService 2 and allows you to design your own reports (or forms to print work orders and articles from the knowledge base) or customize existing ones with a few clicks of the mouse. All new reports or forms created are automatically available in NewWayService.

In addition with allowing you to build customized reports, this reports generator distinguishes itself from other conventional reports generators by including a powerful object-oriented programming language called "RAP" (Report Application Pascal). The RAP programming language allows more experienced users to create more dynamic and advanced reports.

Refer to online help to access tutorials to quickly learn how to use the reports generator.