NewWayService allows you to manage your technicians and their work schedule. Since NewWayService can be applied to various types of company, even if the term "Technician" is used in the software, a technician is in fact a human resource.

A "Priority/Seniority" field, as well as preferences/specialties can be configured for each technician, which will determine the display order in the calendar of appointments. Thus, a quick look will allow you to easily determine which technician is the most qualified for a customer, product or specific job, or has the most seniority.

If you activate the NewWayService security, very flexible access rights can be granted per technician or per group.

Groups of technicians can also be created to make management of schedules or access rights easier.

A reminder option is also available for technicians who want a reminder of their appointments, by e-mail or directly on screen in the NewWayService software.