NewWayService allows you to manage events via the option "Events". This option can be used to notify your technicians or your customers when a new work order was created or when a specific status change occured on an existing work order. This can be very useful to keep your customers or technicians informed.

These notifications can be sent by e-mail (to your customers or your technicans) or directly on screen in the NewWayService software (for technicians).

Sending e-mails is performed by the Windows service of NewWayService included with NewWayService.