Receive complete support for the installation or use of OroMailCenter 2 by e-mail. This service is
absolutely free and there is no service or maintenance contract to buy.
First, simply access the OroMailCenter
FAQ
section to access the list of most common problems and solutions.
If needed, you can simply fill an online support request, from the menu
Help | Online services | Fill an online support request
of OroMailCenter 2. This option automatically opens your browser and access the
Online support request form.
When you send us a support request, be sure that you will get an answer
very quickly. Usually, all support requests received during normal hours of operation
(Monday to Friday, 9:00 am to 5:00 pm Eastern Time) are answered in less than 60 minutes.
Please note that the support on a specific version ends one year after a new major version is released.
For example, the support on version 2 of product X will end 1 year after the release of version 3 of the same product X.
Access the
Support
section for more information.
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