NewWayService 4 - Frequently asked questions (FAQ)

FAQ#: 10164-EN, Date: 02/08/2011
How to access the web interface of NewWayService via Internet when I'm out of the office

FAQ#: 10160-EN, Date: 08/26/2010
NewWayService is not using the date format specified into Windows 7

FAQ#: 10158-EN, Date: 08/17/2010
When I execute NewWayService, the connection list is not displayed anymore and NewWayService does not connect to the correct database.

FAQ#: 10155-EN, Date: 07/14/2010
I cannot import or export data from/to MS Excel files.

FAQ#: 10142-EN, Date: 06/08/2010
When I run NewWayService 4, I receive the following error message: Access violation at address...

FAQ#: 10140-EN, Date: 04/28/2010
How to change the reports paper format from Letter to A4 or vice-versa

FAQ#: 10138-EN, Date: 01/11/2010
When I try to send a work order by e-mail, I get the following error message: Error loading type library/DLL.

FAQ#: 10137-EN, Date: 12/02/2009
When I try to print a work order or to run a report, I get the following error message: TdaMetaData.GetFieldsFromDataSet: Unable to open Dataset: <Table name>

FAQ#: 10135-EN, Date: 05/22/2009
How to access, export or import NewWayService 4 data ?

FAQ#: 10134-EN, Date: 05/22/2009
How to transfer NewWayService 4 on a new computer or server.

FAQ#: 10133-EN, Date: 05/22/2009
When I run NewWayService via Windows Terminal Services or Citrix, NewWayService cannot connect to the database.

FAQ#: 10132-EN, Date: 05/22/2009
When I run NewWayService, I get the following error message:
 Unable to complete network request to host "MyServer".
 Failed to establish a connection.
 unknown Win32 error 10060

FAQ#: 10131-EN, Date: 05/22/2009
How to validate and repair the NewWayService 4 database with the Firebird "gbak" and "gfix" command line utilities.

FAQ#: 10130-EN, Date: 05/22/2009
When I'm using NewWayService 4, I receive read or write errors or errors indicating that the database is corrupt.

FAQ#: 10129-EN, Date: 05/22/2009
How to automate the backup of the database of NewWayService 4 using the Firebird "gbak" utility.

FAQ#: 10128-EN, Date: 05/22/2009
What is the default technician code and password when I enable the security into NewWayService 4 ?

FAQ#: 10115-EN, Date: 05/15/2008
When I run NewWayService (Windows version) through a WAN or Internet, it can be slow.

FAQ#: 10095-EN, Date: 05/22/2007
Does NewWayService support "EURO" currency ?