Easily track your customer service requests!

NewWaySERVICE, work order management application.

NewWaySERVICE allows you to track and manage your work orders no matter your field of activity. In effect, NewWaySERVICE allows you to manage any types of requests such as repair, maintenance, support or information requests.

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Some words from happy users.

"The Work Order system is the best I've seen after reviewing dozens of Service Management software products."

Jeff from Team Networks, USA

"You rock! NewWaySERVICE is way above the maintenance work order systems that are out there. Moreover, it is affordable for small businesses."

Jennifer from Priority Property Management, USA

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Trusted in more than 75 countries

Work order management software

More information about NewWaySERVICE

NewWaySERVICE is a cloud web application. You can access and manage work orders in NewWaySERVICE from a desktop computer, a tablet or a smartphone. NewWaySERVICE is always available, 24 hours a day, 7 days a week. You have nothing to install on your side. A simple internet connection is enough to use NewWaySERVICE.

In addition to manage your work orders, NewWaySERVICE allows you to schedule appointments for your technicians, manage equipment, setup recursive work orders (for preventive maintenance purpose) and a lot more. Your technicians in the field can even directly update their work orders or capture customer signature using their smartphone.

We invite you to visit the official website of NewWaySERVICE at www.NewWaySERVICE.com for more information about this application or to simply try it absolutely free.

News and information

You can now display user defined fields in grids on screen such as in the list of your customers or workorders just by checking the box "Display in grid" in the configuration of the user defined field. (2018-08-13)

You can now allow your technicians to view and edit billing information (such as labor rates and parts prices) via the Mobile View as well. (2018-06-07)

It is now possible to upload and download files using the API. Refer to the API documentation for more information. http://www.newwayservice.com/documents/api.pdf (2018-05-08)

Several improvements have been implemented in the last few months. Sorry for not telling you here. The application is constantly improving. We will keep you informed of upcoming improvements! Thank you for your cooperation! (2018-03-12)

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