#FAQ: 10121-EN, Date: 11/04/2008

When I run OroTimesheet via Windows Terminal Services or Citrix, OroTimesheet cannot connect to the database.


The information in this article applies to :
OroTimesheet 6.x (English)
OroTimesheet 6.x (French)


Description
When you install OroTimesheet on a Windows Terminal Services server or Citrix server and OroTimesheet is configured to access the database in stand alone mode (From the connections manager, the option Connection mode is set to Stand-alone mode), OroTimesheet runs fine from the server console but cannot access the database when ran from a Terminal Services client or Citrix client.


Solution
If you want to run OroTimesheet from a Terminal Services client or a Citrix client, you need to configure (using the OroTimesheet 6 Connections manager utility) OroTimesheet on your server to access the database in Multi-user mode (option Connection mode set to Multi-user mode) instead of in stand-alone mode. You need to do that even if the database is located locally on the server.

You can type localhost as the server name. Note also that you don't need to change the Full path name to the database field.


Status
Information



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