#FAQ: 10127-EN, Date: 04/16/2009

Some reports do not print correctly


The information in this article applies to :
OroTimesheet 6.x (French)


Description
If you started to use OroTimesheet 6 before version 6.12, it can happen that some reports do not print. These reports are: Crosstab example - Billing by customer/project/month and Crosstab example 2 - Time comparative by activity/period.

Indeed, even if you install the last update of OroTimesheet 6, reports are not automatically updated. You have to fix these reports manually.


Solution
Please, follow the procedure below to fix these reports:

1- Download the proper report by clicking on the corresponding link below then save the file on your computer.

Report Crosstab example - Billing by customer/project/month
English - Letter     English - A4     French - Letter     French - A4

Report Crosstab example 2 - Time comparative by activity/period
English - Letter     English - A4     French - Letter     French - A4

2- Run the reports generator included with OroTimesheet 6. (From the Windows Start button, select Programs | OroTimesheet 6 | Reports Generator).

3- Go in the proper folder where is located the report to fix then double-click on the report name. You will get in design mode.

(By default, these reports are located in the Other reports | Special reports / examples folder.

4- Select the menu File | Load from file select the file previously saved at step 1 then click Open.

5- Select the menu File | Save to save the fixed report.

6- After it, select the menu File | Close then quit the reports generator.

7- You can restart OroTimesheet 6 and the report should now print correctly.


Status
Information
(Revision 2)



© 1996-2012 OroLogic Inc.