#FAQ: 10098-EN, Date: 05/23/2007

When I try to start NewWayService 3, I get the following error message:
   Unable to complete network request to host "MyServer".
   Failed to locate host machine.
   Undefined service gds_db/tcp.

The information in this article applies to :
NewWayService 3.x (English)
NewWayService 3.x (French)

It can happen that when installing some specific software such as "MSN Messenger 7.5" from Microsoft that these software change some registry entries about the TCP/IP configuration of your computer. So, it can cause problems with other software such as Firebird 1.5, used by NewWayService 3.

1- Run the Windows REGEDIT utility.

2- Go to

If the key named DataBasePath is of type REG_SZ, it is probably what cause the problem. In that case, continue steps below to change the type of this key. If the key is of type REG_EXPAND_SZ then, in that case, stop here and do not continue steps below since it is probably not what it is causing the problem.

3- Rename the key DataBasePath to DataBasePath-OLD

4- Create a new key of type Expandable String Value then name this new key DataBasePath

5- Copy the content of value of the key DataBasePath-OLD in the new key DataBasePath.

6- Quit the REGEDIT utility then reboot your pc. It should fix the problem.


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