#FAQ: 10099-EN, Date: 05/23/2007
When the database is located on a computer with Windows XP, I get the following error message:
Unable to complete network request to host "MyServer".
Failed to establish a connection.
unknown Win32 error 10060
| The information in this article applies to : |
NewWayService 3.x (English)
NewWayService 3.x (French)
A firewall is included with Windows XP. By default, it is not enabled. However, when installing the Service Pack 2, Windows automatically enable it and blocks access on port TCP/3050 (or port TCP/3051 according to your NewWayService configuration) (port used by Firebird) to all computers that try to access this computer.
You can just disable the Windows XP firewall (if you don't need it) to allow communications between NewWayService and the Firebird database. If you need that the firewall be enabled, then, just add an entry to indicate to Windows to allow communications on port TCP/3050 (or port TCP/3051 according to your NewWayService configuration).
How to disable the Windows XP firewall:
Go to the Windows control panel. Double-click on "Network connections", then double-click on your network connection. Click on the "Properties" button, select the tab "Advanced" then disable the box "Protect my computer and network". (If the Service Pack 2 is installed, click instead on the "Settings" button then disable the firewall from this dialog box).
How to add an entry in the Windows XP firewall to allow communications on port TCP/3050.
Go to the Windows control panel. Double-click on Network connections, then double-click on your network connection. Click on the "Properties" button, select the tab "Advanced" then click the "Settings" button. From the "Services" tab, click "Add" then enter 3050 in the "Port" field and select option "TCP". (If the Service Pack 2 is installed, select the "Exceptions" tab instead then click "Add port" to add the port number).
This problem can also occur on any Windows version if a firewall is enabled on the computer where the database is located. In this case, refer to the documentation of your firewall to allow communication on the port TCP/3050.
© 1996-2012 OroLogic Inc.