#FAQ: 10100-EN, Date: 05/23/2007

When I run NewWayService from a "Windows Terminal Server Client", NewWayService cannot connect to the database.

The information in this article applies to :
NewWayService 3.x (English)
NewWayService 3.x (French)

When you install NewWayService on a Windows 2000/2003 Terminal Server and NewWayService is configured to access the database in stand alone mode (From the connections manager, the "The database is located" option is set to "On my local computer"), NewWayService runs fine from the server console but cannot access the database when ran from a "Terminal Server Client".

If you want to run NewWayService from a "Terminal Server Client", you need to configure (using the NewWayService 3 Connections manager utility) NewWayService on your server to access the database in remote mode (option "The database is located" set to "On a remote server") instead of in stand-alone. You need to do that even if the database is located locally on the server. Note that if you installed NewWayService in stand-alone mode on your server, you need to reinstall it in multi-user mode.

If you use the TCP/IP protocol, you can type localhost as the server name. Type the Windows server name if you use the NetBEUI protocol. Whatever the protocol used, you don't need to change the "Full path name to the database" field.


© 1996-2012 OroLogic Inc.